Help centre
A tour of the patient file
What each tab of a patient's file is for.
Where to find it: Patients → open a patient
Open this in the portal →
Steps
- Open a patient from Patients, the dashboard or the search (Cmd+K, or Ctrl+K on Windows).
- Use the tabs below. On a phone they scroll sideways, and a More menu lists the ones out of view.
- Overview: a read-only snapshot of the latest intake and consult data.
- Intake: what the patient reported before the visit, including their forms and other intake notes.
- Consult: your own findings per visit. Saves automatically.
- Treatment: the treatment plan per visit. Saves automatically.
- Timeline: how the patient evolves across visits, with every logged visit.
- Documents: files for this patient. Private until you share one.
- Communication: care plan, follow-up, portal and intake links, and secure messages.
- Journal: the patient's daily self-tracking, with a trend as entries build up.
- Forms: answers to your own questionnaires, once a form was sent or submitted.
- VEDA: chat about this patient's file. Reference only.
Good to know
Assistant accounts for the front desk do not edit clinical content.
Related guides
These guides describe the portal as it works today. They are product help, not clinical guidance.
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