Legal documents governing the use of the MyDosha platform. Last updated: April 2026.
MyDosha ("we", "our", "the platform") is an AI-powered patient intake service for Ayurvedic practitioners. This Privacy Policy explains how we collect, use, store, and protect personal data in connection with the MyDosha service at mydosha.org and its subdomains.
We are committed to processing personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and applicable Dutch data protection law.
This policy applies to two categories of data subjects:
Patient health data is special category data under GDPR (Article 9). It is processed on the basis of explicit consent obtained from each patient during the intake process. Patients are clearly informed about the purpose and scope of data collection before providing consent.
We do not use patient data for any marketing, profiling, or purposes beyond the clinical intake service. We do not sell personal data to any third party.
The intake conversation and dossier generation are powered by Anthropic's Claude API. Patient responses are transmitted to Anthropic's servers for AI processing. Anthropic processes this data as a data processor on our behalf, under a data processing agreement. Anthropic's own privacy policy governs their handling of data: anthropic.com/legal/privacy.
Patient data is not used to train Anthropic's AI models under the current API terms.
We use the following sub-processors:
Data subjects have the following rights:
To exercise any of these rights, email hello@mydosha.org. We will respond within 30 days. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): autoriteitpersoonsgegevens.nl.
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. These include HTTPS encryption in transit, access controls on the practitioner portal, and limited staff access to patient data.
The practitioner portal is password-protected. Practitioners are responsible for maintaining the security of their portal credentials.
We may update this Privacy Policy from time to time. Material changes will be communicated to practitioners by email. The current version is always available at mydosha.org/privacy.
These Terms of Service ("Terms") govern your access to and use of the MyDosha platform ("Service"), operated by MyTrueDosha / Thomas Thijs ("we", "us"). By registering for or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
MyDosha provides AI-powered patient intake technology for Ayurvedic practitioners. The Service includes a branded patient intake form hosted at a subdomain of mydosha.org, AI-generated clinical dossier delivery, and (for Clinic plan subscribers) a doctor portal for managing patient records.
Access to the Service requires a practitioner account. You are responsible for maintaining the confidentiality of your portal credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorised access at hello@mydosha.org.
You must be a qualified Ayurvedic practitioner (or equivalent healthcare professional) to use the clinical features of the Service.
Subscriptions are billed monthly. Payment is processed via Stripe. You may cancel at any time — cancellation takes effect at the end of the current billing period. There are no refunds for partial months.
We reserve the right to change pricing with 30 days' notice to active subscribers.
You agree to use the Service only for its intended purpose: managing patient intake for your Ayurvedic practice. You must not:
The AI dossiers generated by MyDosha are derived entirely from patient self-report and are intended solely to support the practitioner's clinical preparation. They do not constitute medical diagnoses, clinical assessments, treatment recommendations, or medical opinions.
You are solely responsible for your clinical decisions and the treatment you provide to your patients. MyDosha expressly disclaims any liability arising from clinical decisions made in reliance on AI-generated dossiers. Your physical examination and professional judgment always supersede any AI-generated output.
By using the Service, you represent that:
The MyDosha platform, its design, and its underlying AI prompt architecture are the intellectual property of MyTrueDosha. You are granted a limited, non-exclusive, non-transferable licence to use the Service for your practice during your active subscription.
Patient data remains the data of the patient and, by extension, the responsibility of the practitioner. We make no claim to ownership of intake responses or AI-generated dossiers.
We aim to maintain 99% uptime but do not guarantee uninterrupted access. Maintenance, updates, and circumstances beyond our control may cause temporary unavailability. We will communicate planned downtime in advance where possible.
To the maximum extent permitted by applicable law, MyTrueDosha shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including but not limited to loss of data, clinical outcomes, or business interruption.
Our total liability under these Terms shall not exceed the total fees paid by you in the 12 months preceding the event giving rise to the claim.
Either party may terminate the subscription at any time. We reserve the right to suspend or terminate access immediately in cases of material breach of these Terms, non-payment, or where continued access poses a risk to the platform or other users.
Upon termination, you may request an export of your patient records within 30 days. After this period, records will be deleted in accordance with our retention policy.
These Terms are governed by the laws of the Netherlands. Any disputes shall be subject to the exclusive jurisdiction of the courts of Eindhoven, the Netherlands, unless mandatory consumer protection law in your country provides otherwise.
We may update these Terms from time to time. Material changes will be communicated by email with at least 14 days' notice. Continued use of the Service after the notice period constitutes acceptance of the revised Terms.
Questions about these Terms: hello@mydosha.org.