Help centre
Online appointments with your own meeting link
Offer appointments through your own Zoom, Teams, Meet, Whereby, Webex or Jitsi Meet link.
Where to find it: Account & Settings → Scheduling & Booking, and Working hours
Open this in the portal →
Steps
- In Account & Settings → Scheduling & Booking, set an appointment type to “Online”. An online type never uses a room.
- In Working hours, save your “Meeting link for online appointments” and tick the types you offer. None ticked means all types.
- To keep a time range for certain types, use “Only for:”, for example Monday morning for online appointments only.
- An online booking carries your link into the patient's confirmation, reminder, calendar file and manage page, and into your own calendar feed.
- No link saved? The booking still goes through and the patient is told the link will follow. Open the appointment, paste the link and tick the box to email the patient.
Good to know
The same link goes to every online patient, so switch on your video service's waiting room or lobby. MyDosha does not create, join or record these meetings; the video service is your own.
Related guides
These guides describe the portal as it works today. They are product help, not clinical guidance.
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